MedAxiom Announces Industry Partnership With Basata to Streamline Administrative Burden Using AI Agents

MedAxiom, the cardiovascular community’s premier source for organizational performance solutions, is pleased to announce a new partnership with Basata, a healthcare technology company specializing in artificial intelligence (AI) solutions tailored to cardiology operations.

Basata delivers a platform of AI agents designed to handle the repetitive yet mission-critical tasks that often slow down cardiology practices and health systems. These agents seamlessly manage incoming and outgoing calls, documents and referrals while ensuring data is routed directly into the electronic health record (EHR). The result is a 24/7 operational backbone that reduces administrative burdens and allows clinical teams to focus on patient care.

“When a new referral document arrives, Basata’s Document Agent instantly extracts patient and insurance information, verifies coverage and initiates scheduling tasks. Its Voice Agent then contacts the patient, manages voicemails and texts, and confirms appointments—all entered directly into the EHR. What once took days can now be accomplished in minutes,” said Kaled Alhanafi, cofounder and CEO of Basata. “We’re thrilled to partner with MedAxiom to bring the power of AI agents to cardiology organizations nationwide.”

Basata’s platform is adaptable to the unique workflows of each healthcare organization, with applications that include processing prior authorizations, managing after-hours calls, updating provider pre-appointment questionnaires, and automating fax and phone workflows. Cardiology organizations using Basata’s AI agents report the elimination of call center wait times, instant referral processing, faster patient scheduling and consistently updated EHRs.

“Basata represents a practical and scalable application of AI for cardiology organizations seeking to ease the growing pressure on operational resources,” saidJoe Sasson, PhD, MedAxiom’s executive vice president of Ventures and chief commercial officer. “Basata distinguishes itself in the marketplace with its focus on workflow automation and adaptable solutions, offering a leading perspective to the MedAxiom network as we work together to optimize both the clinical and operational components of cardiovascular care delivery systems.”

About Basata
Basata is your trusted partner for AI Agents in healthcare operations. Its platform deploys a suite of highly integrated AI agents that automate essential administrative workflows, improving speed, accuracy, and patient access. By customizing agents to each organization’s needs, Basata helps health systems and practices reduce administrative friction and unlock operational efficiency. For more information, visit basata.ai.